Contact Centers

Contact Center Services

The InTeleSync Software as a Service (SaaS) solution can fully support small to medium sized contact centers. We'll support both Inbound Call Centers and Outbound Call Centers with features typically only available from much higher priced and overly complex competitor solutions.

Soft Clients

Desktop Software Clients

The InTeleSync Communicator desktop software is purpose-built for contact centers. It's more than just a phone, it's an all-in-one unified communications platform for business.

Full-Featured Soft Phone
Instant Messaging / Chat
Desktop Faxing
Video Conferencing

Auto Dialer

Auto Dialer

Use the InTeleSync Auto Dialer to connect with your future customers. Manage and upload your lists, then connect the calls with your agents, an IVR/Auto Attendant, or simply leave a message.

Multiple Campaigns
Power and Predictive Strategies
Advanced Call Distributions and Queues
Custom Caller ID's
Machine Detection

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CRM Integration

The InTeleSync Communicator desktop software integrates directly with any web-based, RESTful Customer Relationship Management software. With Click-to-Dial capabilities from all popular web browsers, and Screen-Pops directly into your customer's record, your agents will be able to spend more time selling and servicing.

Works with any RESTful API
Built-in Salesforce.com Support
Built-in SugarCRM Support
Synchronize Google Contacts
Microsoft Outlook Contacts Integration