Hosted Private Branch Exchange (PBX) means we'll take that box that is hanging on a wall in your phone closet and move everything that it does to the cloud. The cloud is nothing more than the latest fancy word for the internet. By having your phone system run from the cloud, the days of power outages, hardware failures, lightning strikes, etc. preventing you from making and receiving calls are over. Gone are the days of calling your local phone guy to come over and program something for you, or waiting around in that 4-hour service window for the phone company to come attach some wire - all the while your company is gasping for air wondering what calls are being missed.
Everyone will be on some sort of Hosted PBX eventually, and most will be sooner than later. It's more reliable, it's more accessible, it's more expandable, and it's ridiculously cheaper! It's not a question of if, but when. InTeleSync is primed and ready for this transition, and we feel our software and services are the some of the best in the industry.