Calls ringing into your InTeleSync extension can be forwarded elsewhere such as to another extension, queue or auto attendant on your phone system or to an external phone number.
Set a Number to Call Forward To
The first step needed is to set the number that you will be forwarding to. From your InTeleSync phone dial *59 and follow the prompts for entering a forward number. You can enter another extension number on your system such as 100 for extension 100, or enter any North American number such as 1-555-555-5555. Once this number is defined you do not need to set it again later, unless you want to change it.
Enable/Disable Call Forwarding
Once the forward-to number has been defined, you can toggle it on and off by dialing *58 from your phone. You will hear either "Call forward unconditional activated" or "Call forward unconditional deactivated".
Single Step Call Forwarding
To enable call forwarding immediately to a number, you can bypass both steps above and enter *58* + forward-to number, such as *58*100 to send all calls to extension 100 or *58*15555555555 to send all calls to phone number 1-555-555-5555. When you hang up call forwarding will be enabled accordingly. To disable dial *58.
