These Terms of Service constitute and govern the agreement (“Agreement”) between InTeleSync, LLC (“we,” “us” or “InTeleSync”) and the user (“you,” “user” or “Customer”) of InTeleSync’s communications services and products (“Service”). BY ACTIVATING OR USING THE SERVICE, YOU REPRESENT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT AND THAT YOU HAVE FULLY THE TERMS AND CONDITIONS, AND THAT YOU UNDERSTAND AND AGREE TO THE SAME.
1. EMERGENCY SERVICES.
1.1. 911 Emergency Dialing Description and Limitations.
1.1.1. Service Outages Due to Power Failure or Disruption. Depending on several factors, including, but not limited to, the geographic location of the phone number associated with your VoIP Device (i.e., adapter, SIP phone, or IP phone software application) and/or the service address you listed at the time you registered for the service (“Registered Location”), by dialing 911 on your phone, your call, in many cases, will be routed to emergency personnel responsible for your Registered Location. Emergency resources and personnel will be dispatched to the Registered Location regardless of your actual location or that of your VoIP Device at the time of the call.
1.1.2. Customer Responsibilities. You must correctly identify the actual service address where your VoIP Device will be located when you register for the service. Failure to do so may result in fire, police or emergency personnel either not being able to find your location or may significantly delay their response time. Additionally, you may incur fines or other penalties, including service provider charges, resulting from improper dispatch of emergency services. Should you wish to move your service, you must update your Registered Location at least ten (10) days prior to your move to avoid delays and loss of emergency services. You may receive a new telephone number associated with the new location.
1.1.3. Limitations of 911 Emergency Dialing. YOU ACKNOWLEDGE THAT 911 EMERGENCY DIALING (“VoIP 911”) ASSOCIATED WITH VOIP HAS CERTAIN LIMITATIONS, WHICH YOU MUST UNDERSTAND BEFORE ORDERING: (i) VoIP 911 only functions if you are using an approved VoIP Device, equipment or software and after your order has been processed and you have received a 911 service confirmation. If you use non-approved equipment or software or attempt to access VoIP 911 service prior to confirmation, VoIP 911 may fail; (ii) even though you may be able to make outbound calls immediately after installing your VoIP Device, provisioning of VoIP 911 may take additional time to complete. If you attempt to make VoIP 911 calls before you have received a 911 service confirmation (or prior to completion of VoIP 911 provisioning), calls to 911 may fail or may be forwarded to a non-public, backup emergency answering service; and (iii) after VoIP 911 is provisioned, emergency personnel may not have your Registered Location and/or your phone number on file, so you should be prepared to provide that information in the event you require emergency services and dial “911.” VoIP 911 will not function if: (i) your VoIP Device fails or is not configured correctly; (ii) if your service is not working for any reason, including, but not limited to, a power outage, broadband service outage, network congestion, suspension or disconnection of your Service, broadband connection, or electrical power because of non-payment or late payment; or you fail to meet the minimum technical service requirements. FOLLOWING A POWER OUTAGE, YOU MAY NEED TO RESET OR RECONFIGURE YOUR EQUIPMENT PRIOR TO BEING ABLE TO USE YOUR SERVICE, INCLUDING VOIP 911. In certain limited cases, your VoIP 911 call will not be routed to the “traditional” landline 911 dispatch center. Instead, it will be routed to a wireless telephone emergency dispatch center that may not normally receive 911 calls from your Registered Location. In this case, emergency personnel will not have your Registered Location and/or your phone number on file, so you should be prepared to provide that information in the event you require emergency services and dial “911”. IF THE CALL IS DISCONNECTED FOR ANY REASON, EMERGENCY PERSONNEL WILL HAVE NO WAY TO CONTACT YOU OR DETERMINE YOUR IDENTITY OR LOCATION, SO YOU SHOULD RE-DIAL “911”IMMEDIATELY. IF ANY OF THE FOLLOWING OCCUR: (i) “traditional” 911 or E911 services are not available in your area; (ii) your Registered Location address cannot be validated; (iii) there is a failure in the underlying landline 911 network; (iv) there is a failure in the VoIP 911 call or location processing system. First, your call will be routed to a national call center where a trained operator will attempt to determine your identity and location. Neither the call center, nor the emergency dispatch center will have the ability to determine your location other than by asking you to provide your name and physical address. Only then will the operator be able to connect the call to an administrative number of the proper emergency dispatch center. THIS MAY RESULT IN A DELAY IN HANDLING OF YOUR EMERGENCY CALL AND, CONSEQUENTLY, MAY RESULT IN FIRE, POLICE OR EMERGENCY PERSONNEL EITHER NOT BEING ABLE TO FIND YOUR LOCATION OR MAY SIGNIFICANTLY DELAY THEIR RESPONSE TIME. FURTHER, IF YOU DO REACH EMERGENCY PERSONNEL, THEY MAY NOT HAVE THE ABILITY TO CONTACT YOU IF THE CALL IS DISCONNECTED FOR ANY REASON, SO YOU SHOULD REDIAL “911” IMMEDIATELY.
1.1.4. Agreement and Acknowledgement. You agree to advise all staff, guests, friends, and family members, or any others who might place calls over this service of these limitations herein, and understand that it is recommended that you place the warning sticker provided to you on, or near, your VoIP Device (or the telephone connected to your VoIP Device) in an easily viewed location for any Service user. You authorize InTeleSync, and its agents and\or vendors, to disclose your name and address to third-party emergency service providers in order to dispatch emergency personnel to your Registered Location. You understand that InTeleSync and its underlying providers do not warrant the availability of a particular method of VoIP 911 for any location and/or the availability of VoIP 911 services. You acknowledge that the liability of InTeleSync and its underlying service providers is limited to the amount paid for the service for any service outage and/or inability to dial 911 from your line or to access emergency service personnel, as set forth in this document, in applicable tariffs, and/or public disclosures.
2.1. Term. The service period term (“Term”) begins with your order for Service and continues in thirty-day increments thereafter unless and until terminated by either party and in accordance with the terms enumerated herein.
2.2. Use of Services. If you subscribe to InTeleSync’s services, the Service are provided to you solely for your use. You shall not resell or transfer the Service to another party without our prior written consent. You are prohibited from using the Service for auto-dialing, continuous or extensive call forwarding, telemarketing (including, without limitation, charitable or political solicitation or polling), fax or voicemail broadcasting or fax or voicemail blasting without our prior written consent. We reserve the right to immediately terminate or modify your Service if we determine, in our sole and absolute discretion, that your use of the Service is, or at any time was, inconsistent with normal usage patterns. In addition, you will be required to pay higher rates for service for all periods in which your use of the Service was inconsistent with normal use.
2.3. Prohibited Uses.
2.3.1. Unlawful. You shall use the Service only for lawful purposes. We reserve the right to immediately terminate your Service if, in our sole and absolute discretion, we determine that you have used the Service for an unlawful purpose. In the event of such termination, you will be responsible for the full month’s charges to the end of the current term, including, without limitation, unbilled charges, plus a termination fee, if applicable, all of which will become immediately due and payable upon termination of your Service. If we believe that you have used the Service for an unlawful purpose, we may forward the relevant communication and other information, including your identity, to the appropriate authorities for investigation and prosecution. You hereby consent to our forwarding of any such communications and information to these authorities. In addition, InTeleSync will provide information in response to law enforcement requests, subpoenas, court orders, to protect it’s rights and property and in the case where failure to disclose the information may lead to imminent harm to the customer or others.
2.3.2. Inappropriate Conduct. You shall not use the Service in any way that is threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, or any similar behavior. We reserve the right to immediately terminate your Service if, in our sole and absolute discretion, we determine that you have used the Service in any of the aforementioned ways. In the event of such termination, you will be responsible for the full month’s charges to the end of the current term, including, without limitation, unbilled charges, plus a termination fee, if applicable, all of which will become immediately due and payable upon termination of your Service. If we believe that you have used the Service in any of the aforementioned ways, we may forward the relevant communication and other information, including your identity, to the appropriate authorities for investigation and prosecution. You hereby consent to our forwarding of any such communications and information to these authorities. In addition, InTeleSync will provide information in response to law enforcement requests, subpoenas, court orders, to protect it’s rights and property and in the case where failure to disclose the information may lead to imminent harm to the customer or others.
2.4. Copyright; Trademark; Unauthorized Usage of VoIP Devices; Firmware or Software.
2.4.1. Copyright; Trademark. The Service and VoIP Devices and any firmware or software used to provide the Service or provided to you in conjunction with providing the Service, or embedded in the VoIP Devices, and all Services, information, documents and materials on our websites are protected by trademark, copyright or other intellectual property laws and international treaty provisions. All of our websites, corporate names, service marks, trademarks, trade names, logos and domain names (collectively “marks”) are and will at all times remain our exclusive property. Nothing in this Agreement grants you the right or license to use any of our marks.
2.5. Theft of Service. You shall notify us immediately, in writing or by calling our customer support line, if you become aware at any time that your Service is being stolen, fraudulently used or otherwise being used in an unauthorized manner. When you call or write, you must provide your account number and a detailed description of the circumstances of the theft, fraudulent use or unauthorized use of Service. Failure to do so in a timely manner may result in the termination of your Service and additional charges to you. Until such time as we receive notice of the theft, fraudulent use or unauthorized use, you will be liable for any and all stolen, fraudulent or unauthorized use of the Service.
2.6. Number Transfer on Service Termination. Upon the termination of your Service, we will immediately release to your new service provider the telephone number that you ported (transferred or moved over) to us from your previous service provider and used in connection with your Service if: (i) such new service provider is able to accept such number; and (ii) you provide the agreed upon thirty day notice of termination in lieu of contract for service.
2.7. Service Distinctions. The Service is not a traditional telecommunications service. The Service is subject to different regulatory treatment than telecommunications service. This treatment may limit or otherwise affect your rights of redress before regulatory agencies.
2.8. Ownership and Risk of Loss. InTeleSync retains ownership of any VoIP Device provided to you without charge or as a rental if applicable. You bear all risk of loss of, theft of, casualty to or damage to the VoIP Device from the time it is shipped to you until the time (if any) when it is returned to us in accordance with this Agreement.
2.9. No 0+ or Operator Assisted Calling; May Not Support x11 Calling. The Service does not support 0+ or operator assisted calling (including, without limitation, collect calls, third party billing calls or calling card calls). The Service may not support 311, 511 and/or other x11 (other than certain specified dialing such as 911 and 411, which are provided for elsewhere in this Agreement) services in one or more (or all) service areas.
2.10. Incompatibility With Other Services.
2.10.1. Home Security Systems. The Service may not be compatible with your specific home or business security systems. You may be required to maintain a telephone connection through your local exchange carrier in order to use any alarm monitoring functions for any security system installed in your home or business. You are responsible for contacting the alarm monitoring company to test the compatibility of any alarm monitoring or security system with the Service.
2.10.2. Certain Broadband and Cable Modem Services. You acknowledge that the Service presently is not compatible with traditional dial-up Internet including certain prior versions of the AOL broadband service and there may be other services with which the Service may be determined to be incompatible. You further acknowledge that some providers of broadband service may provide modems that prevent the transmission of communications using the Service. We do not warrant that the Services will be compatible with all broadband services and expressly disclaim any express or implied warranties regarding the compatibility of the Service with any particular broadband service.
3. CHARGES; PAYMENTS; TAXES; TERMINATION.
3.1. Billing. We will bill you for the first full month of Service upon initial deployment. As part of the signup process, you must provide a valid email address along with a credit or debit card number from an accepted card issuer (e.g., Visa, MasterCard, Discover or American Express). All payments to us must be made by credit card, debit card, or, in the case of payment for hardware or other products, through check, e-check, or electronic funds transfer. You must advise us immediately in the event your credit or debit card expires, is lost, stolen or cancelled, or you close your credit or debit card account. All monthly recurring charges are billed in advance, including but without limiting applicable: Service charges, equipment rental fees, taxes, regulatory fees and similar surcharges. Other charges will be billed in arrears. Current rates for Services are available upon request and may change from time-to-time and at our sole discretion. You may access your monthly statement through our customer portal at my.intelesync.com and receive a monthly receipt at the beginning of the first month of service via the email address you provide to us. We reserve the right, at our sole and absolute discretion, to charge and collect from you any time the non-recurring amount you owe exceeds $250.00 on unpaid Net 15 invoices.
3.2. Billing Disputes and Refunds. After the initial payment, you may log into your account at my.intelesync.com or receive a statement by email to learn of the amount to be charged one week prior to the scheduled automatic billing of your credit card and may dispute the amount being charged within that week. Failure to do so in that time will result in the charge being applied as documented to the card on file with any subsequent successful dispute for those charges reconciled by InTeleSync account credit for current customers and by refund check for terminated customers. To dispute a charged amount you must notify us in anytime in writing after the charge is made, but no later than seven days after receiving your credit or debit card statement where the charge in question is posted, otherwise you will be deemed to have waived any right to contest such charges. All notices of disputed charges should be sent to: InTeleSync, PO Box 351503 Palm Coast, FL 32135 with a fax copy to (386) 246-7334.
3.3. Payment and Collection.
3.3.1. Payment. We only accept payment for Service by credit card, debit card, or ACH transfers except in special cases such as government affiliated customers. Non-government customers hereby authorize us to charge your credit or debit card, or ACH transfer immediately upon initial deployment and to continue through thirty days following our receipt of written notice of your termination of our Service or our authority to charge your card. If your card is declined for any reason, we may, at our sole and absolute discretion, suspend or cancel your Service, which shall not be restored unless and until you provide a valid replacement credit or debit card to us and have paid any outstanding charges owed, together with any late fee and, if applicable, Service restoration fee.
3.3.2. Collection. You are fully liable to us for any and all charges or costs we incur pursuant to this Agreement, including any collections costs such as court costs and attorney’s fees.
3.4. Termination; Discontinuance of Service. We reserve the right to suspend or discontinue the Service generally, or to terminate your Service. If we discontinue Service generally, or terminate your Service without a stated reason, you will only be responsible for charges accrued through the date of termination. If your Service is terminated on account of your breach of any provision of this Agreement, you will be responsible for the full month’s charges to the end of the current term, including, without limitation, unbilled charges, plus any late fees and a termination fee, if applicable, all of which will immediately become due and payable. If applicable, you are responsible for the return of Free or Rental Hardware and Equipment as indicated in the next paragraph.
3.4.1 Return of Free or Rental Hardware and Equipment. If you signed up for a Service that included free or rental hardware/equipment, you may only cancel your Service by (i) returning the hardware/equipment to InTeleSync, which must be in full working condition and accompanied by a request to terminate service. You expressly agree that InTeleSync may continue to charge your credit card at the monthly Service rate, plus any additional applicable charges through the date we receive the hardware and pursuant to the additional terms as enumerated herein, or (ii) by notifying InTeleSync in writing of your intention to cancel service with thirty (30) days notice. You expressly agree that InTeleSync may charge your credit card for the cost of replacing hardware not returned within fourteen(14) days of your notice of cancellation or of our effective date of termination of Service in accordance with paragraph 3.4 above.
3.5. Cancellation Fee. InTeleSync does not charge any cancellation fee with respect to the Services for those customers who abide by our requirement of notifying InTeleSync in writing of your intention to cancel service with thirty (30) days notice. However, you must return in working condition any free or rental hardware/equipment InTeleSync provided to you within fourteen (14) days from the date we cease to provide Services to avoid an equipment replacement charge. Customers who do not provide the required thirty (30) days notice will be charged the equivalent amount of one additional month’s service as a Cancellation Fee.
3.6 Reconnect Fee After Termination or Cancellation. If, for any reason, you request to reactivate your service with InTeleSync after your termination of service is effective you will be charged a $250.00 Reconnect Fee to cover re-provisioning of your system.
3.7. Taxes. Our Service rates are exclusive of any taxes, regulatory or other surcharges. Any such applicable charges will be charged to your credit or debit card in addition to the charge(s) for Service. If you meet the criteria for exemption of Communications Service Taxes, you must complete the applicable form and provide us with an original certificate that satisfies applicable legal requirements attesting to tax exempt status. Tax exemption will only apply from and after the date we receive such certificate.
3.8. Charges for Directory Calls (411). We will charge you $1.00 for each call made to directory assistance.
4. LIMITATION OF LIABILITY; INDEMNIFICATION; WARRANTIES.
4.1. Limitation of Liability. We will not be liable for any delay or failure to provide the Service, including 911 dialing, at any time or from time to time, or any interruption or degradation of voice quality that is caused by any of the following: an act or omission of an underlying carrier, service provider, vendor or other third party; (i) equipment, network or facility failure; equipment, network or facility upgrade or modification; (ii) force majeure events such as (but not limited to) acts of God, acts of nature, strikes, fire, war, riot, acts of terrorism and government actions; (iii) equipment, network or facility shortage; (iv) equipment or facility relocation; (v) service, equipment, network or facility failure caused by the loss of power to you; (vi) outage of, or blocking of ports by, your Internet Service Provider or broadband service provider or other impediment to usage of the Service caused by any third party; (vii) any act or omission by you or any person using the Service or VoIP Device provided to you; or (viii) any other cause that is beyond our control, including, without limitation, a failure of or defect in any VoIP Device, the failure of an incoming or outgoing communication, the inability of communications (including, without limitation, 911 dialing) to be connected or completed, or forwarded. Our aggregate liability under this agreement will in no event exceed the Service charges with respect to the affected time period. Each action or claim of any party arising under or relating to this Agreement shall be made only against the other party as a corporation or as to InTeleSync, a limited liability company, and any liability relating thereto shall be enforceable only against the corporate assets of such party. No party shall seek to pierce the corporate veil or otherwise seek to impose any liability relating to, or arising from, this Agreement against any parent company, affiliated company, subsidiary, shareholder, employee, officer, director, manager or member of the other party.
4.2. Disclaimer of Liability for Damages. IN NO EVENT WILL INTELESYNC, ITS OFFICERS, DIRECTORS, EMPLOYEES, MANAGERS, MEMBERS, AFFILIATES OR AGENTS OR ANY OTHER SERVICE PROVIDER WHO FURNISHES SERVICES TO YOU IN CONNECTION TO THE SERVICE BE LIABLE FOR ANY DIRECT, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR FOR ANY OTHER DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, WRONGFUL DEATH, PROPERTY DAMAGE, LOSS OF DATA, LOSS OF REVENUE OR PROFITS, OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICE, INCLUDING INABILITY TO ACCESS EMERGENCY SERVICE PERSONNEL THROUGH THE 911 DIALING SERVICE OR TO OBTAIN EMERGENCY HELP. THE LIMITATIONS SET FORTH HEREIN APPLY TO CLAIMS FOUNDED IN BREACH OF CONTRACT, BREACH OF WARRANTY, PRODUCT LIABILITY, TORT AND ANY AND ALL OTHER THEORIES OF LIABILITY AND APPLY WHETHER OR NOT WE WERE INFORMED OF THE LIKELIHOOD OF ANY PARTICULAR TYPE OF DAMAGES. THE LIMITATION(S) HEREIN APPLY TO ALL CAUSES OF ACTIONS AND CLAIMS, INCLUDING WITHOUT LIMITATION, BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION AND OTHER CLAIMS BASED IN TORT AND/OR CONTRACT. CUSTOMER ACKNOWLEDGES, ACCEPTS AND AGREES TO THE REASONABLENESS OF THE PROVISIONS OF THESE LIMITATIONS AS AGREED HEREIN.
4.3. Indemnification and Survival.
4.3.1. Indemnification. You shall defend, indemnify, and hold harmless InTeleSync, its officers, directors, employees, affiliates, members, managers and agents and any other service provider who furnishes services to you in connection with the Service, from any and all claims, losses, damages, fines, penalties, costs and expenses (including, without limitation, attorneys fees) by, or on behalf of, you or any third party or user of the Service, relating to the Services, including, without limitation, 911 dialing, or the VoIP Devices.
4.3.2. Survival. The provisions of this Agreement that by their sense and context are intended to survive the termination or expiration of this Agreement shall survive.
4.4. No Warranties on Service. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS OF THE SERVICE OR VOIP DEVICE FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE OR ANY WARRANTY THAT THE SERVICE WILL MEET CUSTOMER’S REQUIREMENTS. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE OR VOIP DEVICE WILL BE WITHOUT FAILURE, DELAY, INTERRUPTION, ERROR, AND DEGRADATION OF VOICE QUALITY OR LOSS OF CONTENT, DATA OR INFORMATION. NEITHER INTELESYNC NOR ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES OR AGENTS, OR ANY OTHER SERVICE PROVIDER OR VENDOR WHO FURNISHES SERVICES DEVICES, OR PRODUCTS TO CUSTOMER IN CONNECTION WITH THE SERVICE, WILL BE LIABLE FOR UNAUTHORIZED ACCESS TO OUR OR YOUR TRANSMISSION FACILITIES OR PREMISES EQUIPMENT OR FOR UNAUTHORIZED ACCESS TO, OR ALTERATION, THEFT OR DESTRUCTION OF, CUSTOMER’S DATA FILES, PROGRAMS, PROCEDURES OR INFORMATION THROUGH ACCIDENT, FRAUDULENT MEANS OR DEVICES OR ANY OTHER METHOD, REGARDLESS OF WHETHER SUCH DAMAGE OCCURS AS A RESULT OF INTELESYNC’S OR ITS SERVICE PROVIDER’S OR VENDOR’S NEGLIGENCE. STATEMENTS AND DESCRIPTIONS CONCERNING THE SERVICE OR VOIP DEVICE, IF ANY, BY INTELESYNC OR INTELESYNC’S AGENTS OR INSTALLERS ARE INFORMATIONAL AND ARE NOT GIVEN AS A WARRANTY OF ANY KIND.
4.5. VoIP Device Warranties.
4.5.1. Limited Warranty. Except as set forth herein, if you received the VoIP Device new from us and the VoIP Device included a limited warranty at the time of receipt, you must refer to the separate limited warranty document provided with the VoIP Device for information on the limitation and disclaimer of certain warranties. Remedies for breach of any such warranties will be limited to those expressly set forth in such documentation.
4.5.2. No Warranty. If your VoIP Device did not include a limited warranty from us at the time of receipt, you are accepting the VoIP Device “as is”. You are not entitled to replacement, repair or refund in the event of any defect.
4.5.3. Disclaimer. OTHER THAN WARRANTIES AS TO THE VOIP DEVICE EXPRESSLY SET FORTH IN THE DOCUMENTATION PROVIDED WITH THE VOIP DEVICE, WE MAKE NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY, FITNESS OF THE VOIP DEVICE FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR ANY WARRANTY ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE OR ANY WARRANTY THAT THE DEVICE OR ANY FIRMWARE OR SOFTWARE IS “ERROR FREE” OR WILL MEET CUSTOMER’S REQUIREMENTS. THE FOREGOING WILL NOT BE DEEMED TO LIMIT ANY DISCLAIMER OR LIMITATION OF WARRANTY SET FORTH IN THE DOCUMENTATION PROVIDED WITH THE VOIP DEVICE. VOIP DEVICE WARRANTIES DO NOT APPLY TO BUSINESS CUSTOMERS.
4.6. No Third Party Beneficiaries. No provision of this Agreement provides any person or entity not a party to this Agreement with any remedy, claim, liability, reimbursement, or cause of action or creates any other third party beneficiary rights.
4.7. Content. You will be liable for any and all liability that may arise out of the content transmitted by you or to any person, whether authorized or unauthorized, using your Service or VoIP Device (each such person, a “User”). You shall assure that your and your User’s use of the Service and content comply at all times with all applicable laws, regulations and written and electronic instructions for use. We reserve the right to terminate or suspend your Services and remove your or your User’s content from the Service, if we determine, in our sole and absolute discretion, that such use or content does not conform to the requirements set forth in this Agreement or interferes with our ability to provide Services to you or others. Our action or inaction under this Section will not constitute any review or approval of your or User’s use or content.
5.1. Governing Law. The Agreement and the relationship between you and us are governed by the laws of the State of Florida without regard to its conflict of law provisions. To the extent court action is initiated to enforce an arbitration award or for any other reason consistent with Section 5.2, you shall irrevocably submit to the personal and exclusive jurisdiction of the courts located within the County of Duval, in the State of Florida, and irrevocably waive any objection as to venue or inconvenient forum.
5.2. Jurisdiction; Governing Law. Any dispute or claim between you, any member of your household or any guest or employee of you and us arising out of or relating to the Service or Device will be resolved in any state or federal court within Duval County, Florida. This Agreement will be governed by, enforced and construed in accordance with the laws of the State of Florida and without regard to its choice of law principles.
5.3. No Waiver of Rights. Our failure to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision.
5.4. Entire Agreement. This Agreement, including any future modifications as may occur within the terms of the Agreement, and the rates for Services found on our website constitute the entire agreement between you and InTeleSync and govern the use of the Service by you, members of your household, guests and employees. This Agreement supersedes any prior agreements between you and InTeleSync and any and all prior or contemporaneous statements, understandings, writings, commitments, or representations concerning its subject matter.
5.5. Severability. If any part of this Agreement is legally declared invalid or unenforceable, all other parts of this Agreement will remain valid and enforceable. Such invalidity or non-enforceability will not invalidate or render unenforceable any other portion of this Agreement.
5.6. FUTURE CHANGES TO THIS AGREEMENT. We may change the terms and conditions of this Agreement from time to time. Notices will be considered given and effective on the date posted on https://www.intelesync.com/. Such changes will become binding on you on the date they are posted to our website and no further notice by us is required upon your continued use of the Service. The Agreement as and when posted supersedes all previously agreed to electronic and written terms of service, including, without limitation, any terms included with the packaging of the Device and also supersedes any written terms provided to Retail Customers in connection with retail distribution, including, without limitation, any written terms enclosed within the packaging of the Device.
InTeleSync is a Software as a Service (SaaS) offering for Voice over Internet Protocol (VoIP) solutions. Extra benefits include managed and secured networking and wireless connectivity. All customers of InTeleSync will receive personalized, on-site consultation and training by an actual, real-life person.